Shipping policy
At Gorgeous Collections Boutique, we are dedicated to ensuring that your order is processed and delivered in a timely and efficient manner. Please review the information below regarding our shipping procedures:
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment has been successfully confirmed. During periods of high order volume, processing times may be slightly extended. In such cases, customers will be notified accordingly via email.
Shipping & Delivery Timeframes
Once your order has been processed and shipped, the estimated delivery time is 5–10 business days, depending on your shipping destination and the carrier’s operations. Please note that delivery timelines are estimates and are not guaranteed, as they may be impacted by factors beyond our control.
Shipping Confirmation & Tracking
Upon shipment, you will receive a confirmation email that includes your tracking number and carrier details. This allows you to monitor your package’s progress in real time. Please allow up to 24–48 hours for tracking information to update after receiving your confirmation.
Delays & Exceptions
While we strive to meet all estimated delivery timelines, delays may occur due to unforeseen circumstances such as inclement weather, carrier disruptions, customs processing (if applicable), or high-demand periods including holidays and promotional events. Gorgeous Collections Boutique is not responsible for delays caused by third-party shipping carriers.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping details provided at checkout are accurate and complete. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer. If an error is identified, please contact us immediately, and we will do our best to assist before the order is dispatched.
Lost or Stolen Packages
Once an order has been handed over to the shipping carrier, Gorgeous Collections Boutique is not responsible for lost or stolen packages. If your package is marked as delivered but cannot be located, we recommend contacting the shipping carrier directly for further assistance.
Customer Support
If you have any questions or concerns regarding your order or shipping status, please do not hesitate to contact our customer support team. We are committed to providing you with a seamless and satisfactory shopping experience.